Friday 21 January 2022, 11am-12noon (GMT)

We are privileged to hear from NPCC’s National Cybercrime Programme Lead, Detective Chief Superintendent Andrew Gould, as he shares how he learned about effective crisis management and incident response through his policing career in counter-terrorism and cybercrime. Andrew focuses on leadership resilience, making these lessons directly applicable to any organisation in any crisis.

Andrew has extensive experience of crisis management and leading major covert operations and investigations. He has led the police response to high-profile and large-scale terrorist attacks, including the terrorist attacks on the Algerian BP Gas Plant and Fusilier Lee Rigby in 2013, and cyber attacks such as WannaCry in 2017, as well as many other less high-profile incidents and operations.

Drawing on these experiences, Andrew talks about the lessons he has learned about effective crisis management and incident response with a particular focus on leadership resilience – lessons that are directly applicable to any organisation in any crisis.

Chaired by

Martin Smith MBE (info), Chairman & Founder, The SASIG

Presented by

Detective Chief Superintendent Andrew Gould (info), National Cybercrime Programme Lead, National Police Chief’s Council (NPCC)