Monday 23 November, 11am-12noon (GMT)

A cyber security incident can cripple an organisation, particularly because of the related risk of significant reputational damage. As the likelihood of falling victim to a cyberattack has increased, so too has the importance of understanding what effective corporate communications and public relations look like after an attack. Key questions that need immediate answers include: What messages should be communicated to customers? How should correspondence be released? Who should speak to the media and public?

In this talk, Richard and Jason present an openly available playbook and framework, to support companies in deciding how to answer these questions and more. This work is grounded in real-world case studies and academic insights and has been validated and refined through interviews with senior security and crisis response industry professionals.

Facilitated by

Martin Smith MBE (info), Chairman & Founder, The SASIG

Presented by

Dr Jason Nurse (MBCS, FHEA) (info), Associate Professor in Cyber Security, School of Computing, University of Kent
Richard Knight (info), Researcher, WMG