Wednesday 13 March 2024, 11am-12noon (GMT)

‘People are the weakest link’, PEBKAC, the ID-10-T problem – all are phrases commonly used in IT to blame the end user. Usually unfairly.

But people do make mistakes. Whether it’s misreading email addresses, clicking on links without paying attention, or typing credentials into a fake website – these errors provide opportunities for cybercriminals to exploit.

The consequences of these mistakes can be catastrophic for an organisation. So, what to do?

In this talk, we looked at the field of human error studies, breaking out slips, lapses, mistakes, and deliberate actions which can all lead to an undesired outcome.

We investigated why those errors occur, and more importantly, what you can do to stop them.

By leveraging behavioural data and employing the same psychological techniques utilised by cybercriminals, you can learn how to reduce these errors.

Guest chaired by

Ameet Jugnauth (info), Technology and Cyber Risk Transformation Lead, Ardagh Group

Presented by

John Scott (info), Lead Security Researcher, CultureAI